Devon & Cornwall Police Google analytics for 01 November - 31 November 2014

Our new site went live 12 November 2015.

Visitors

The number of people (Users) who visited this site: 46,285

Visits (sessions): 75,248 (the number of visits to the site those 46,285 users made)

Page views: 252,255

Page visits (Pages / sessions):  3.35
Avg.
Visit Duration: 00:02:19
New Visitors: 36,258 (48.2%)
Returning Visitors: 38,990 (51.8%)

Use of Site Search

visits without site search: 98.4%
visits with site search 1.6% (1,169)

Top 10 search words from site search

firearms
police puppies
lost property
transferees
shotgun
fardel
shotgun
jobs
jobs
Op fardel community information

Top 10 search words from external Google search

devon and cornwall police
police
www.gov.uk/dvla/nomoretaxdisc
devon & cornwall police
devon and cornwall police jobs
devon cornwall police
devon and cornwall
gov.uk/dvla/nomoretaxdisc
devon cornwall police
check if a car is taxed

Most popular site pages/sections:

Homepage
Traffic
News
Current vacancies
Join us
find team
our people / recruitment
contact
Courier and telephone fraud
Name a puppy

Behaviour - engagement – how long they stayed

Visit duration        0 – 10 seconds           41,317 visits

Visit duration        11 – 30 seconds          6,784 visits

Visit duration        31 – 60 seconds          6,124visits

Visit duration        61 – 180 seconds        9,514 visits

Visit duration        181 – 600 seconds        6,665 visits

Visit duration        601 – 1800 seconds      3,988 visits

Visit duration        1801 +seconds              856 visits

Traffic source

Organic search : 29,999
Direct 19,041
dlvr / twitter 4,629
m.facebook.com / referral 3,523
police.uk / referral 2,624
bing / organic 2,588
t.co / referral 2,202
bbc.co.uk / referral 1,468
intranet /referral 1,417
yahoo / organis 1,117

Device

desktop: 39,457 - 52.44%

mobile: 23,003 - 30.57%

tablet:  12,788 - 16.99%

Mobile

A list of the mobile devices used.

Apple iphone
Apple ipad
(not set)
Samsung GT-19505 Galaxy S IV
Samsung GT-19300 Galaxy S III
Samsung GT-18190N Galaxy S III Mini
Amazon KFTT Kindle Fire HD 7
Samsung GT-19195 Galaxy S4 Mini
Google nexus 7
Samsung SM-G900A Galaxy S5

Browsers

Chrome: 19,969
Internet explorer – 19,755
11.0 – 7,597
9.0 – 4,879
8.0 – 4,669
10.0 - 1,981
7.0 – 556
6.0 – 73
Safari: 18,293
Safari (in-app): 6,932
Firefox: 5,067
Android Browser : 3,858
Amazon silk: 828
opera: 196
Blackberry: 153
i.e. with chrome frame: 50

Devon & Cornwall Police Google analytics for 01 October - 31 October 2014

Visitors

The number of people (Users) who visited this site: 64,957

Visits (sessions): 100,234 (the number of visits to the site those 64,957 users made)

Page views: 261,757

Page visits (Pages / sessions):  2.61
Avg.
Visit Duration: 00:01:57
New Visitors: 52,830 (52.7%)

Returning Visitors: 47,494 (47.3%)

Use of Site Search

visits without site search: 96.9%
visits with site search 3.1% (3,084)

Top 10 search words from site search

firearms
halloween
lost property
police puppies
jobs
recruitment
shotgun licence
firearms
work experience
vacancies

Top 10 search words from external Google search

police
devon and cornwall police
www.gov.uk/dvla/nomoretaxdisc
devon and cornwall police jobs
devon cornwall police
gov.uk/dvla/nomoretaxdisc
devon cornwall police
special constable
www.vehicleenquiry.services.gov.uk
check if a car is taxed

Most popular site pages/sections:

Homepage
Traffic
Current vacancies
Join us
Contact us
News
search results
firearms certificate
Halloween advice

Behaviour - engagement – how long they stayed

Visit duration        0 – 10 seconds           59,096 visits

Visit duration        11 – 30 seconds          8,343 visits

Visit duration        31 – 60 seconds          7,618 visits

Visit duration        61 – 180 seconds        11,773 visits

Visit duration        181 – 600 seconds        8,054 visits

Visit duration        601 – 1800 seconds      4,640 visits

Visit duration        1801 +seconds              800 visits

Traffic source

Organic search : 43,488
Direct 20,511
dlvr / twitter 13,514
bbc.co.uk / referral 4,880
 bing / organic 3,207
m.facebook.com / referral 2,943
yahoo / organis 1,540
Im.facebook.com / referral 1,520
intranet /referral 1,161
police.uk / referral 911

Device

desktop: 47,856 - 47.70%

mobile: 34,412 - 34.30%

tablet:  18,056 - 18,00%

Mobile

A list of the mobile devices used.

Apple iphone
Apple ipad
Samsung GT-19505 Galaxy S IV
(not set)
Samsung GT-19300 Galaxy S III
Samsung GT-18190N Galaxy S III Mini
Amazon KFTT Kindle Fire HD 7
Samsung GT-19195 Galaxy S4 Mini
Samsung SM-G900A Galaxy S5
Google nexus 7

Browsers

Chrome: 26,051
Safari: 24,823
Internet explorer – 24,305
11.0 – 9,766
8.0 – 5,471
9.0 – 5,187
10.0 - 2,972
7.0 – 743
6.0 – 166

Safari (in-app): 11,068
Android Browser : 6,079
Firefox: 5,938
Amazon silk: 1,230
Blackberry: 264
opera: 232
i.e. with chrome frame: 137

Name a puppy

Are you or do you know an under 16 year old who would like to name a C litter puppy and is good with a pencil, brush or mouse? Then please read on...

Christmas will be here before we know it and within the Corporate Communications department our thoughts have turned to the Force Christmas card... and we thought it would be a lovely idea to hold a competition with the prize of naming a C litter puppy and to spend an hour with Paul, Ruby and her seven puppies at their home near Exeter. 

If you would like to take part... 

You will need:

• One piece of A4 paper or card and some mark making objects for example, pens, crayons, paint, glue & paper. (Please don't use glitter or glue objects to the paper that give it depth - we won't be able to scan it and therefore use it)
• or if you prefer a computer and an art program of your choosing. (Please save all digital art work as a jpeg under 5mb.)
• and lastly your imagination to create a fabulous image for the Force Christmas card that includes a police puppy reference somewhere within the design.

and then you need to write on a separate piece of paper or within the email...

• Your suggested puppy name (Must begin with the letter C)
• Your contact details (including your address) and your parents or carers contact details, or if doing it through a school, the school address and teachers name.
• Your age

and then please...

• Post all A4 paper cards to Corporate Communications, Devon & Cornwall Police, Police Headquarters, Middlemoor, Exeter. Devon. EX2 7HQ.
• If you want to keep the card please scan the card and save as a jpeg no bigger than 5mb and email to websitemessaging, we will be unable to return cards.
• Email all digital art work saved as a jpeg no bigger than 5mb to websitemessaging

Please note: If as part of your art work you use a photograph of someone please ask their permission and if they are under 16 their parents or carers permission.

How is the winner chosen?

All the cards will be looked at by the Corporate Communications team and five will be selected for our Chief Officers to select a winner. If many card designs are received then three from each age group will be selected and shown to the Chief Officers and they will select one form each group and we will have three winners.
The age ranges

• under 8
• 9 - 13
• 14 - 16

What happens to the design?

The chosen design/s will be used as part of the Force electronic Christmas card that Officers and staff can send out to members of the public and the Force's partner organisations. The artists name, age and location (and or school) will be published under the image on the completed card. (If we have three winners Officers and staff will have three cards to choose from.)

Your prize

The winner/s will be able to visit Paul and the puppies with their mum Ruby to name the C litter puppy. You will get to spend up-to an hour with them and will have the opportunity to ask Paul any questions on training police dogs, or about dogs that you might have. We will email or telephone to arrange a date.

The rules

• You must be under 16 or under
• You must live in Devon Cornwall or the Isles of Scilly to enter
• The name for the puppy must be suitable for a working police dog and begin with the letter C
• The design must have a Christmas or seasonal theme that includes a police puppy reference somewhere within the design.
• All entries must reach us by the 26 November 2014
• If you are unable to visit the puppies within a short period after the competition closes Paul will select the most suitable puppy to have your suggested name.
• Officers and staff family members may take part
• Schools and colleges can take part and if they include the name of the school within the contact details that will be published on the electronic card if one of their pupils is a winner.

Good luck to all and here is the latest (28/10/2014) video of Ruby and her puppies the C litter.

Devon & Cornwall Police Google analytics for 01 - 30 September 2014

Visitors

The number of people (Users) who visited this site: 60,240

Visits (sessions): 91,412 (the number of visits to the site those 60,240
 users made)

Page views: 235,3320

Page visits (Pages / sessions):  2.57 Avg.
Visit Duration: 00:02:03
New Visitors: 48,515 (53.1%)

Returning Visitors: 42,897 (46.9%)

Use of Site Search

visits without site search: 96.7%
visits with site search 3.3% (3,038)

Top 10 search words from site search

firearms
lost property
jobs
vacancies
police puppies
work experience
jobs
lost property
firearms
shotgun

Top 10 search words from external Google search

police
devon and cornwall police
www.gov.uk/dvla/nomoretaxdisc
devon and cornwall police jobs
devon cornwall police
gov.uk/dvla/nomoretaxdisc
special constable
devon and cornwall
devon cornwall police
nomoretaxdisc

Most popular site pages/sections:

Homepage
Current vacancies
Traffic
Join us
Contact us
Join us Police Office
Join us Special constable
Important changes to vehicle tax
News
Search

Behaviour - engagement – how long they stayed

Visit duration        0 – 10 seconds           53,301 visits

Visit duration        11 – 30 seconds          7,443 visits

Visit duration        31 – 60 seconds          6,919visits

Visit duration        61 – 180 seconds        10,740 visits

Visit duration        181 – 600 seconds        7,704 visits

Visit duration        601 – 1800 seconds      4,453 visits

Visit duration        1801 +seconds              852 visits

Traffic source

Organic search : 47.7%
Direct 24.88%
dlvr / twitter 8.66%
bing / organic 3.48%
bbc.co.uk / referral 2.71%
yahoo / organis 1,86%
m.facebook.com / referral 1.85%
I.faceboo.com / referral 1.01%
intranet /referral 0.92%
police.uk / referral 0.89%

Device

desktop: 44,833 - 49.04%

mobile: 31,427 - 34.38%

tablet: 15,152 - 16.58%

Mobile

A list of the mobile devices used.


Apple iphone
Apple ipad
Samsung GT-19505 Galaxy S IV
(not set)
Samsung GT-19300 Galaxy S III
Samsung GT-18190N Galaxy S III Mini
Samsung SM-G900F Galaxy S5
Amazon KFTT Kindle Fire HD 7
Samsung GT-19195 Galaxy S4 Mini
Google nexus 7

Browsers

Internet explorer – 23,042
11.0 – 8,994
8.0 – 5,773
9.0 – 4,574
10.0 - 2,766
7.0 – 807
6.0 – 125
4.0 - 3

Other browsers

Safari: 24,070

Chrome: 22,778

Safari (in-app): 9,026

Firefox: 5,428
Android Browser : 5,367
Amazon silk: 894
Blackberry: 259
opera: 237
i.e. with chrome frame: 115

Devon & Cornwall Police Google analytics for 01 August 2014 – 31 August 2014.

Visitors

The number of people (Users) who visited this site: 63,339

Visits (sessions): 93,696 (the number of visits to the site those 58,002 users made)

Page views: 228,400

Page visits (Pages / sessions):  2.44
Avg.
Visit Duration: 00:01:48
New Visitors: 52,401 (55.9%)

Returning Visitors: 41,295 (44.1%)

Use of site search

visits without site search: 97%
visits with site search 3% (2,830)

Top 10 search words from site search

1. firearms
2. lost property
3. jobs
4. vacancies
5. jobs
6. lost and found
7. lost property
8. police puppies
9. shotgun
10. recruitment

Top 10 search words from external Google search

1. devon and cornwall police
2. police
3. devon & cornwall police 
4. devon and cornwall police jobs
5. devon cornwall police
6. special constable
7. devon and cornwall
8. police status 12
9. exeter police
10. cornwall

Most popular site pages/sections:

1. Homepage
2. Join us
3. Traffic
4. Contact us
5. Crime prevention Telephone fraud
6. news and  appeals 
7. search
8. Firearms certificate
9. Enquiry offices
10. General enquiry form

Engagement – how long they stayed

Visit duration        0 – 10 seconds           56,793 visits

Visit duration        11 – 30 seconds          7,893 visits

Visit duration        31 – 60 seconds          6,880visits

Visit duration        61 – 180 seconds        10,129 visits

Visit duration        181 – 600 seconds        7,234 visits

Visit duration        601 – 1800 seconds      4,089 visits

Visit duration        1801 +seconds              678 visits

Traffic source

Top Channels
Organic search : 46.7%
Direct 31%
Referral: 7.9%
Social: 7.3%
Other: 7%

In detail

dlvr.it / twitter: 14,277
m.facebook.com / referral: 3,006
bing / organic: 2,694
bcc.co.uk / referral: 2,432
twitterfeed / twitter 1,368
Yahoo / organic: 1,339
intranet/referral: 1,014
police.uk / referral: 959

Device

desktop: 40,143

mobile: 36,466

tablet: 17,087

Mobile

A list of the mobile devices used.

Apple iphone
Apple ipad
Samsung GT-19505 Galaxy S IV
Samsung GT-19300 Galaxy S III
(not set)
Samsung SM-G900F Galaxy S5
Samsung GT-18190N Galaxy S III Mini
Samsung GT-19195 Galaxy S4 Mini
Google nexus 7
Amazon KFTT Kindle Fire HD 7

Browsers

Internet explorer – 20,264

11.0 – 7,519
8.0 – 5,142


9.0 – 3,942

10.0 - 2,800

7.0 – 742

6.0 – 188

Other browsers

Safari: 24,539

Chrome: 22,784

Safari (in-app): 12,991

Android Browser : 6,527

Firefox: 4,925

Amazon silk: 879

Blackberry: 262
opera: 214
i.e. with chrome frame: 127

Devon & Cornwall Police Google analytics for 01 July 2014 – 30 July 2014.

Visitors

The number of people (Users) who visited this site: 58,002

Visits (sessions): 89,342 (the number of visits to the site those 58,002 users made)

Page views: 218,519

Page visits (Pages / sessions):  2.45
Avg.
Visit Duration: 00:01:47
New Visitors: 46,192 (57.7%)

Returning Visitors: 43,150 (48.3%)

Use of Site Search

visits without site search: 96.6%
visits with site search 3.4% (3,002)

Top 10 search words from site search

    1.    firearms
    2.    lost property
    3.    police puppies
    4.    Shotgun
    5.    shot gun licence
    6.    jobs
    7.    Lost property
    8.    vacancies
    9.    lost and found
    10.  recruitment

Top 10 search words from external Google search

    1.    police
    2.    devon and cornwall police
    3.    devon and cornwall
    4.    devon and cornwall police jobs
    5.    cornwall
    6.    devon cornwall police
    8.    devon
    9.    special constable
    10.  cornwall police

Most popular site pages/sections:

    1.    Homepage
    2.    Traffic
    3.    Current vacancies
    4.    News article
    5.    Join us
    6.    contact
    7.    news
    8.    search results
    9.    Firearms certificate
    10.    General enquiry form

Engagement – how long they stayed

Visit duration        0 – 10 seconds           58,812 visits

Visit duration        11 – 30 seconds          7,879 visits

Visit duration        31 – 60 seconds          6,748 visits

Visit duration        61 – 180 seconds        9,784 visits

Visit duration        181 – 600 seconds        6,578 visits

Visit duration        601 – 1800 seconds      3,937 visits

Visit duration        1801 +seconds              604 visits

Traffic source

Google / organic: 38,803
(direct) / (none) : 18,172

dlvr.it / twitter: 14,277
m.facebook.com / referral: 3,006
bing / organic: 2,694
bcc.co.uk / referral: 2,432
twitterfeed / twitter 1,368
Yahoo / organic: 1,339
intranet/referral: 1,014
police.uk / referral: 959

Device

desktop: 41,377

mobile: 32,867

tablet: 15,098

Mobile

A list of the mobile devices used.

Apple iphone

Apple ipad
Samsung GT-19505 Galaxy S IV

Samsung GT-19300 Galaxy S III
(not set)

Samsung GT-18190N Galaxy S III Mini
Google nexus 7
Samsung GT-19195 Galaxy S4 Mini
Samsung SM-G900F Galaxy S5

Amazon KFTT Kindle Fire HD 7

Browsers

Internet explorer – 21,327
11.0 – 6,999
8.0 – 6,026


9.0 – 4,379

10.0 - 3,007

7.0 – 775

6.0 – 141

Other browsers
Safari: 21,935

Chrome: 21,451

Safari (in-app): 11,339

Android Browser : 6,501

Firefox: 5,106

Amazon silk: 823

Blackberry: 308
opera: 228

IE with Chrome frame: 133

Devon & Cornwall Police Google analytics for 01 June 2014 – 30 June 2014.

Visitors

The number of people (Users) who visited this site: 43,708

Visits (sessions): 69,091 (the number of visits to the site those 45,730 users made)

Page views: 192,677

Page visits (Pages / sessions):  2.79
Avg.
Visit Duration: 00:01:58

New Visitors: 33,460 (48.7%)

Returning Visitors: 35,451 (48.7%)

Use of Site Search

visits without site search: %96.2
visits with site search %3.8 (2,609)

Top 10 search words from site search

    1.    firearms
    2.    lost property
    3.    jobs
    4.    police puppies
    5.    DaCCWA
    6.    vacancies
    7.    Lost and found
    8.    firearms
    9.    Chris singer
    10.    shotgun

Top 10 search words from external Google search

    1.    police
    2.    devon and cornwall police
    3.    devon and cornwall police jobs
    4.    devon & cornwall police
    5.    devon and cornwall
    6.    devon cornwall police
    8.    bumblebee auctions
    9.    cornwall
    10.  cornwall police

Most popular site pages/sections:

    1.    Homepage
    2.    Join us
    3.    Current vacancies
    4.    Traffic updates
    5.    Contact us
    6.    News
    7.    Contact enquiry offices
    8.    Firearms Certificate
    9.    Puppy Scheme Blog

Engagement – how long they stayed

Visit duration        0 – 10 seconds           38,258 visits

Visit duration        11 – 30 seconds          6,672visits

Visit duration        31 – 60 seconds          5,836 visits

Visit duration        61 – 180 seconds        8,761 visits

Visit duration        181 – 600 seconds        5,849 visits

Visit duration        601 – 1800 seconds      3,250 visits

Visit duration        1801 +seconds              465 visits

Traffic source

Google / organic: 32,503
(direct) / (none) : 15,001

dlvr.it / twitter: 8,809
bing / organic: 2,,544
bcc.co.uk / referral: 2,173
Yahoo / organic: 1,116
m.facebook.com / referral: 1,049
intranet/referral: 831
police.uk / referral: 826

plymouth.gov.uk / referral: 397

Device

desktop: 36,275

mobile: 21,119

tablet: 11,697

Mobile

A list of the mobile devices used.

Apple iphone

Apple ipad
Samsung GT-19505 Galaxy S IV

Samsung GT-19300 Galaxy S III

Samsung GT-18190N Galaxy S III Mini
(not set)
Google nexus 7
Amazon KFTT Kindle Fire HD 7

Samsung GT-19100 Galaxy SII

Samsung GT-19195 Galaxy S4 Mini

Browsers

Internet explorer – 19,081
11.0 – 5,903
8.0 – 5,853


9.0 – 4,002

10.0 - 2,379

7.0 – 791

6.0 – 153

Other browsers

Safari: 18,700

Chrome: 15,290

Safari (in-app): 5,491

Android Browser : 4,847

Firefox: 4,351

Amazon silk: 553

Blackberry: 243
opera: 208

IE with Chrome frame: 184

Devon & Cornwall Police Google analytics for 01 May 2014 – 31 May 2014.

Visitors

The number of people (Users) who visited this site: 44,494

Visits (sessions): 70,446 (the number of visits (users) to the site those 45,730 people made)

Page views: 196,403

Page visits (Pages / sessions):  2.79
Avg.
Visit Duration: 00:01:58

New Visitors: 34,327 (48.7%)

Returning Visitors: 36,119 (51.3%)

Top 10 search words from site search

    1.    firearms
    2.    lost property
    3.    police puppies
    4.    jobs
    5.    DaCCWA
    6.    vacancies
    7.    Lost and found
    8.    Chris singer
    9.    firearms
    10.  shotgun

Top 10 search words from external Google search

    1.    police
    2.    devon and cornwall police
    3.    devon and cornwall police jobs
    4.    devon & cornwall police
    5.    bumblebee auctions
    6.    devon cornwall police
    8.    special constable
    9.    cornwall
    10.  cornwall police

Most popular site sections and pages:

    1.    Homepage
    2.    Current vacancies
    3.    Join us
    4.    Contact us
    5.    Join us - Police officer
    6.    Traffic updates
    7.    News
    8.    Search
    9.    Join us - police staff
    10.    Join us - special constabulary

Engagement – how long they stayed

• Visit duration        0 – 10 seconds           39,013 visits

• Visit duration        11 – 30 seconds          6,797visits

• Visit duration        31 – 60 seconds          5,957 visits

• Visit duration        61 – 180 seconds        8,930 visits

• Visit duration        181 – 600 seconds        5,963 visits

• Visit duration        601 – 1800 seconds      3,312 visits
• 
Visit duration        1801 +seconds              474 visits

Traffic source

• Google / organic: 33,283

• (direct) / (none) : 15,341

• dlvr.it / twitter: 8,846
• bing / organic: 2,579
• bcc.co.uk / referral: 2,186
• Yahoo / organic: 1,152
• m.facebook.com / referral: 1,059
• police.uk / referral: 848
• intranet/referral: 841

plymouth.gov.uk / referral

Device

• desktop: 36,906

• mobile: 21,567

• tablet: 11,973

Mobile

A list of the mobile devices used.


• Apple iphone

• Apple ipad
• Samsung GT-19505 Galaxy S IV

• Samsung GT-19300 Galaxy S III

• Samsung GT-18190N Galaxy S III Mini
• (not set)
• Google nexus 7
• Amazon KFTT Kindle Fire HD 7
• 
Samsung GT-19100 Galaxy SII

• Samsung GT-19195 Galaxy S4 Mini

Browsers

• Internet explorer – 19,370
• 11.0 – 6,022
• 8.0 – 5,914


• 9.0 – 4,053

• 10.0 - 2,422

• 7.0 – 802

• 6.0 – 157

Other browsers

• Safari: 19,186
• 
Chrome: 15,600

• Safari (in-app): 5,508

• Android Browser : 4,972

• Firefox: 4,438

• Amazon silk: 573

• Blackberry: 247
• opera: 217
• 
IE with Chrome frame: 188

Devon & Cornwall Police Google Analytic's stats for 01 April 2014 – 30 April 2014.

Visitors

The number of people (Users) who visited this site: 45,730

Visits (sessions): 70,548 (the number of visits (users) to the site those 45,730 people made)

Page views: 186,066

Page visits (Pages / sessions):  2.64

Avg. Visit Duration: 00:01:47

New Visitors: 35,159 (49.8%)

Returning Visitors: 35,389 (50.2%)

Top 10 search words from site search

    1.    firearms
    2.    lost property
    3.    police puppies
    4.    jobs
    5.    vacancies
    6.    shotgun
    7.    firearms
    8.    recruitment
    9.    lost property
    10.    firearms licence

Top 10 search words from external Google search

    1.    devon and cornwall police
    2.    police
    3.    devon and cornwall police jobs
    4.    devon & cornwall police
    5.    special constable
    6.    devon and cornwall
    7.    devon cornwall police
    8.    cornwall
    9.    devon
    10.    cornwall police

Most popular site sections and pages:

    1.    Homepage
    2.    Join us
    3.    News appeals
    4.    Contact us
    5.    Traffic watch
    6.    online services
    7.    About us
    8.    Search
    9.    Join us
    10.  Support advice

Engagement – how long they stayed

Visit duration        0 – 10 seconds           40,727 visits

Visit duration        11 – 30 seconds          6,696 visits

Visit duration        31 – 60 seconds          5,778 visits

Visit duration        61 – 180 seconds        8,512 visits

Visit duration        181 – 600 seconds        5,541 visits

Visit duration        601 – 1800 seconds      2,837 visits

Visit duration        1801 +seconds              457 visits

Traffic source

Google / organic: 31,888
(direct) / (none) : 14,124

dlvr.it / twitter: 8,532
m.facebook.com / referral: 2,981
bcc.co.uk / referral: 2,896


bing / organic: 2,573
Yahoo / organic: 1,071
intranet/referral: 910


police.uk / referral: 861
facebook.com / referral: 595
(to note Cornwall Council have redesigned their website and no-longer display our news on the homepage of their site)

Device

desktop: 36,742

mobile: 21,549

tablet: 12,257

Mobile

A list of the mobile devices used.

Apple iphone

Apple ipad

Samsung GT-19300 Galaxy S III

Samsung GT-19505 Galaxy S IV

Samsung GT-18190N Galaxy S III Mini
(not set)
Google nexus 7

Samsung GT-19100 Galaxy SII


Amazon KFTT
Kindle Fire HD 7

Sony C5303 Xperia SP

Browsers

Internet explorer – 19,464
0.8 – 6,248

11.0 – 5,913

9.0 – 3,672

10.0 - 2,606

7.0 – 873

6.0 – 152

Other browsers

Safari: 18,760

Chrome:15,090

Safari (in-app): 6,661

Android Browser : 4,983

Firefox: 4,333

Amazon silk: 487

Blackberry: 263

IE with Chrome frame: 187

opera: 180

Some yearly stats for the Devon & Cornwall Police site

Google Analytic have changed their terminology.

Users: - Users that have had at least one session within the selected date range. Includes both new and returning users.

Visits is now referred to as Sessions:- Total number of Sessions within the date range. A session is the period time a user is actively engaged with the website. All usage data (Screen Views, Events, Ecommerce, etc.) is associated with a session.

Page views:- Total number of pages viewed. Repeated views of a single page are counted.

2012 - 2013

Oct 1 2012 - Oct 1 2013 - Users: - 523,896
                    Sessions: - 1,022,079
                    Page views: - 2,713,575

desktop: (627,727) 61.42%
mobile: (276,681) 27.07%
tablet: (117,671) 11.51%

2011 - 2012

Oct 1 2011 - Oct 1 2012 - Users: - 353,135
                    Sessions: - 620,579
                    Page views:- 1,760,862

desktop: (500,979) 80.73%
mobile: (96,982) 15.63%
tablet: (22,618) 3.64%

Between May 22 2012 and August 8 2012 no data collected due to cookie opt out option as default. This was changed to opt in by default on the 9. Cookies are used by Google Analytic to record the number of visitors to a site.

2010 - 2011

Oct 1 2010 - Oct 1 2011 - Users: - 400,886
                    Sessions: - 718,590
                    Page views: - 2,173,595

desktop: (663,23) 92.30%
mobile: (55,354) 7.70%


Why October to October? because that was the request I got from a member of staff.

Devon & Cornwall Police Google analytics for 01 March 2014 – 31 March 2014.

Visitors

The number of people who visited this site: 51,787

Visits: 82,037 (the number of visits to the site those 51,787 people made)

Page views: 210,473
Page visits:  2.57
Avg.
Visit Duration: 00:01:46
New Visitors: 39,860 (48.56%)

Returning Visitors: 42,117 (51.4%)

Top 10 search words from site search

    1.    firearms
    2.    jobs
    3.    lost property
    4.    vacancies
    5.    recruitment
    6.    police puppies
    7.    jobs
    8.    firearms
    9.    shotgun licence
    10.    shotgun

Top 10 search words from external Google search

    1.    police
    2.    devon and cornwall police
    3.    devon and cornwall police jobs
    4.    devon & cornwall police
    5.    devon cornwall police
    6.    special constable
    7.    devon & cornwall
    8.    cornwall
    9.    cornwall police
    10.  devon

Most popular site sections and pages:

    1.    Homepage
    2.    Join us
    3.    new release
    4.    traffic watch
    5.    contact us
    6.    online services
    7.    search
    8.    About us
    9.    Your right to information
    10.    Support advice

Performance – how long they stayed

Visit duration        0 – 10 seconds           47,953 visits

Visit duration        11 – 30 seconds          7,545 visits

Visit duration        31 – 60 seconds          6,376 visits

Visit duration        61 – 180 seconds        9,661 visits

Visit duration        181 – 600 seconds        6,621 visits

Visit duration        601 – 1800 seconds      3,368 visits

Visit duration        1801 +seconds              513 visits

Traffic source

Google / organic: 34,844

(direct) / (none) : 15,598

dlvr.it / twitter: 12,734
bcc.co.uk / referral: 3,227

m.facebook.com / referral: 2,750

bing / organic: 2,698

cornwall.gov.uk/referral: 1,752

intranet/referral: 1,127

Yahoo / organic: 1,055

police.uk / referral: 845

Device

desktop: 42,949

mobile: 25,043

tablet: 14,045

Mobile

A list of the mobile devices used.

Apple iphone

Apple ipad

Samsung GT-19300 Galaxy S III

Samsung GT-19505 Galaxy S IV

Samsung GT-18190N Galaxy S III Mini
(not set)

Samsung GT-19100 Galaxy SII

Google nexus 7

Amazon KFTT Kindle Fire HD 7

Samsung GT-19195 Galaxy S4 Mini

Browsers

Internet explorer – 23,672
0.8 – 8,782

11.0 – 6,348

9.0 – 4,031

10.0 - 2,953

7.0 – 1,354

6.0 – 202
999.1 - 2

Other browsers

Safari: 20,340

Chrome:17,081

Safari (in-app): 8,390

Android Browser : 6,100

Firefox: 4,923

Amazon silk: 590

Blackberry: 313

IE with Chrome frame: 262

opera: 179

Devon & Cornwall Police Google analytics for 01 February 2014 – 28 February 2014.

Visitors

The number of people who visited this site: 55,795
Visits: 90,448 (the number of visits to the site those 55,795 people made)
Page views: 232,809
Page visits:  2.57
Avg. Visit Duration: 00:01:56
New Visitors: 43,005 (47.52%)
Returning Visitors: 47,443 (52.5%)

Top 10 search words from site search

1. firearms
2. jobs
3. shotgun
4. jobs
5. vacancies
6. lost property
7. police puppies
8. firearms
9. recruitment
10. eligibility form

Top 10 search words from external Google search

1. (not provided)
2. devon and cornwall police
3. devon and cornwall police traffic
4. devon cornwall police
5. devon & cornwall police jobs
6. devon cornwall police
7. devon & cornwall police
8. devon and cornwall
9. police traffic watch
10. cornwall police

Most popular site sections and pages:

1. Homepage
2. new release
3. traffic watch
4. current vacancies
5. join us
6. not set
7. Police officer
8. Special constables
9. What we do
10. News and appeals

Performance – how long they stayed

Visit duration        0 – 10 seconds           52,615 visits
Visit duration        11 – 30 seconds          8,139 visits
Visit duration        31 – 60 seconds          7,012 visits
Visit duration        61 – 180 seconds        10,571 visits
Visit duration        181 – 600 seconds        7,360 visits
Visit duration        601 – 1800 seconds      4,046 visits
Visit duration        1801 +seconds              705 visits

Traffic source

Google / organic: 39,534
(direct) / (none) : 16,426
dlvr.it / twitter: 13,272
m.facebook.com / referral: 3,791
bcc.co.uk / referral: 3,362
bing / organic: 3054
cornwall.gov.uk/referral: 1,961
facebook.com/referral: 1,281
Yahoo / organic: 1,141
t.co / referral: 1,082

Device

desktop: 46,694
mobile: 28,131
tablet: 15,623

Mobile

A list of the mobile devices used.
Apple iphone
Apple ipad
Samsung GT-19300 Galaxy S III
Samsung GT-19505 Galaxy S IV
Samsung GT-18190N Galaxy S III Mini
Samsung GT-19100 Galaxy SII
(not set)
Amazon KFTT KIndle Fire HD 7
Google nexus 7
Samsung GT-19195 Galaxy S4 Mini

Browsers

Internet explorer – 25,122
0.8 – 9,139
11.0 – 7,185
9.0 – 4,014
10.0 - 3,094
7.0 – 1,447
6.0 – 243

Other browsers

Safari: 21,856
Chrome:19,196
Safari (in-app): 9,046
Android Browser : 7,662
Firefox: 5,743
Amazon silk: 878
Blackberry: 355
IE with Chrome frame: 286
opera: 179

Web stats for Devon & Cornwall Police 01 January 2014 – 31 January 2014

Visitors

The number of people who visited this site: 87,911
Visits: 136,416 (the number of visits to the site those 87,911 people made)
Page views: 324,405
Page visits:  2.38
Avg. Visit Duration: 00:01:34
New Visitors: 72,816 (53.4%)
Returning Visitors: 63,300 (46.6%)

Top 10 search words from site search

1. firearms
2. jobs
3. vacancies
4. police puppies
5. shotgun
6. Shotgun license
7. jobs
8. Recruitment
9. lost property
10. data protection

Top 10 search words from external Google search

1. devon and cornwall police
2. police
3. devon and cornwall police jobs
4. bumblebee auction
5. devon & cornwall police
6. bbc devon travel
7. devon cornwall police
8. devon travel news
9. special constable
10. cornwall police

Top 10 most popular site sections and pages

1. Join us
2. News & Appeals
3. Contact
4. Traffic watch
5. Firearms
6. Court and convicted
7. Find your enquiry office
8. General enquiry form
9. Bumblee
10. Useful numbers other agencies

Performance – how long they stayed

Visit duration        0 – 10 seconds        87,473 visits
Visit duration        11 – 30 seconds          9,984 visits
Visit duration        31 – 60 seconds          9,316 visits
Visit duration        61 – 180 seconds          14,406 visits
Visit duration        181 – 600 seconds          9,571 visits
Visit duration        601 – 1800 seconds      4,824 visits
Visit duration        1801 +seconds             842 visits

Traffic source

google / organic                  44,872
dlvr.it / twitter                     37,557
(direct) / (none)                  19,182
m.facebook.com / referral    8,436
bcc.co.uk / referral               5,771
bing / organic                       3,460
cornwall.gov.uk/referral       2,621
intranet / referral                  1,357
Yahoo / organic                    1,395

Device

desktop    62,286
mobile     51,021
tablet       23,109

A list of the mobile devices used.

Apple iphone
Apple ipad
Samsung GT-19300 Galaxy S III
Samsung GT-19505 Galaxy S IV
Samsung GT-18190N Galaxy S III Mini
Samsung GT-19100 Galaxy SII
(not set)
Amazon KFTT Kindle Fire HD 7
Google nexus 7
Samsung GT-19195 Galaxy S4 Mini

Browsers

Internet explorer – 32,274
0.8 – 11,477
11.0 – 8,975
9.0 – 5,020
10.0 - 4,592
7.0 – 1,909
6.0 – 301

Other browsers

Safari – 28,027
Chrome – 27,772
Safari (in-app) – 24,272
Android Browser – 13,434
Firefox - 7,939
Amazon silk - 1,215
Blackberry - 720
IE with Chrome frame - 325
opera     - 233

Feedback results from the Dec 2013 - Jan 2014 website survey

A big thank you to all who completed the survey. I have read all the comments and have begun the  adjustments to the site.

95 surveys were completed and on the whole I think the new design faired rather well, the majority of testers responded that they found the general information pages fairly easily. It was also interesting to see which routes people took to get to certain information and this wasn't always the way I thought they'd go.

The below lists the responses to the question 'How easy was it to find this information' from the 7 questions 'Under what section'?

Question 1: Under what section is Bullying advice for parents? 

• 28 very easy 
• 28 fairly easy 
• 5 couldn't find it

Question 2: Under what section did you find the 'Report lost or found' property form?

•  9 very easy
• 21 fairly easy
• 22 couldn't find

In response to the high level of people who couldn't fins, I have raised the form widget on the contact homepage above the fold and changed the homepage top right link icon to online forms which now links directly to the Contact forms page which includes a right-hand-button column direct to this form and to Crimestoppers, Action Fraud and True vision (report hate crime).

Question 3: Under what section is Court and convicted and how many people are listed under Cornwall & Isles of Scilly?

• 27 very easy
• 25 fairly easy
• 2 couldn't find

Question 4: Under what section is there information on how to keep your home safe from burglars?

• 22 very easy
• 31 fairly easy
• 9 couldn't find

Question 5: If you wanted to find out who could help a friend with an addiction problem which section would you look under and was the list of websites helpful?

• 34 very easy
• 34 fairly easy
• 5 couldn't find

Question 6: On the homepage of Barnstaple Central Town  what is the totoal number of reported crimes?

• 23 very easy
• 23 faily easy
• 23 couldn't find

The large number who couldn't find I think is due to, as one person pointed out, that the form for selecting a neighbourhood wasn't working and the link underneath the form was being missed. While observing people using websites I have noted that they are drawn first to interesting shaped elements on a page and they tend to read a paragraph of text as the last resort when they are looking for something. They also tend to hop back to the homepage and start again if they cannot find what they are looking for fairly quickly.

Question 7: If you wanted to submit a Freedom of Information request which area would you find it under?

• 33 very easy
• 23 fairly easy
• 9 couldn't find

Most went to Your right to Information and a few to What we do.  One person thought there was too much text on the homepage of the Your right to information and thought the button navigation should be used here. A couple of people pointed out that the site map needed to be re-examined.

Other results to note

Overall, how easy was the site to navigate?

• 19 very easy
• 41 fairly easy
• 5 very difficult

No problems were reported with the overall site performance, although one person was very frustrated by the broken link message that they kept seeing, another noted that it was good that it was a responsive site and another still that even though their browser and computer system was ancient it they had no problem accessing the site.

3 people used accessibility software or hardware (they did not say which) and reported no problems as did the 3 who used a tablet.

In conclusion

I am fairly pleased with the results and the site seems to have performed well, although the colour and the graphics came in for a bit of criticism, one recording that the graphics looked like their kid brother had designed them! I took them to mean their kid brother Banksy and was flattered!! I have changed the colour from 'battleship grey' to a pale blue which goes well with the pink that the site uses. I've also made a start on updating some of the graphics and images.

At this moment in time the site is still being tweaked and certain areas are being revisited, but time is moving on and the developers are calling for their template list.

Thanks again to everyone who completed the questionnaire the responses have been very helpful.

Speak soon
Karen

Google stats for the Devon & Cornwall Police website

01 December 2013 – 31 December 2013.

Visitors

The number of people who visited this site: 48,102

• Visits: 77,891 (the number of visits to the site those 48,102 people made)
• Page views: 198,269
• Page visits:  2.55
• Avg. Visit Duration: 00:01:52
• New Visitors: 37,150 (47.7%)
• Returning Visitors: 40,741 (52.3%)

Top 10 search words from site search

• firearms
• Police puppies
• lost property
• shotgun
• jobs
• Shotgun license
• vacancies
• DaCCWA
• Shotgun
• firearms

Top 10 search words from external Google search

• (not provided)
• police
• special constable
• bbc devon travel
• devon travel news
• bumblebee auction
• devon and cornwall police jobs
• road safety
• devon and cornwall
• bumble auctions

Performance – how long they stayed

• Visit duration        0 – 10 seconds        45,760 visits
• Visit duration        11 – 30 seconds          6,694 visits
• Visit duration        31 – 60 seconds          5,969 visits
• Visit duration        61 – 180 seconds          9,345 visits
• Visit duration        181 – 600 seconds          6,178 visits
• Visit duration        601 – 1800 seconds      3,349 visits
• Visit duration        1801 +seconds             596 visits

Traffic source

• google / organic         32,431
• (direct) / (none)        14,776
• dlvr.it / twitter        13,768
• bcc.co.uk / referral      2,746
• bing / organic        2,340
• m.facebook.com / referral    1,712
• intranet / referral         1,249
• twitterfeed / twitter        1,097
• Yahoo / organic         1,035

Device

desktop   41,297
mobile    24,756
tablet      11,838

Mobile

A list of the mobile devices used.

• Apple iphone
• Apple ipad
• Samsung GT-19300 Galaxy S III
• Samsung GT-19505 Galaxy S IV
• not set
• Samsung GT-19100 Galaxy SII
• Samsung GT-18190N Galaxy S III Mini
• Google nexus 7
• Amazon KFTT KIndle Fire HD 7
• Samsung GT-P3100 Galaxy Tab 2.10.1

Browsers

Internet explorer – 23,216

• 0.8 – 8,637
• 9.0 – 3,821
• 10.0 – 3,723
• 11.0 - 2,579
• 7.0 – 1,549
• 6.0 – 254

Other browsers

• Safari – 17,470
• Chrome – 15,136
• Safari (in-app) – 8,864
• Android Browser – 6,784
• Firefox - 5,277
• Mozilla - 2,405
• Amazon silk - 487
• Blackberry - 370
• IE with Chrome frame - 233