Tuesday 17 December 2013

New website ready for testing

Call to all who use our current external public website (and to those who like testing new things).

Could you please test the proposed new version of the Devon and Cornwall Police website

and complete the website survey that can be found at this address http://www.devon-cornwall.police.uk/websiteSurvey.

The web team would really appreciate your time and your feedback.

Thank you :)

The survey will be up until the 17 January 2014.

The survey

The survey asks that you locate certain types of information and then grade how easy it was to find the information, and so you will need the survey and the website open at the same time.

The new website is mobile and tablet friendly but just to check we have asked the question 'what did you use to view the site?' and 'were there any problems?' We would also like to know if there were any issues in the browser you were using. If you use a screenreader to view the internet please tell us how the site performs. I have had a look at it in 'Webbie' and a blind user has given us some very useful feedback but the more we receive the better we can make the site for everyone.

We will be publishing the results here on this blog in the new year.

The site

The site as I have said previously is all about getting you to where you need to go efficiently and hopefully the survey will highlight any problems that still need work on.

Not all pages have been created. Those that have display content taken form v4 and it was correct at the time. Please refer to the current site for the latest information.

The techy stuff

The site has been coded in HTML5 and uses some CSS3. The CMS that we will be using is Umbraco. The site will use JavaScript but the final version will display all content without JavaScript needing to be enabled. This may result in the content page being overly long or occasionally the content being spread over a couple of pages.

The site is designed to work with screen-readers but any problems you are experiencing please let us know.

I thank you again and wish you a very Merry Christmas and a Happy New Year.


Monday 2 December 2013

New Force website update

I hope later this month and early January to go out and do some useability testing, not the easiest time of  year to do this, as many of you will have the festive season on your mind and the thought of testing a Police Force website well, just doesn't compare with rushing around those shop looking for 'Doctor Who' socks to give to Auntie Mural, but needs must!

All sections of the new site are built and has some content. The News and the Contact sections have also been rejigged hopefully for the better.

If anyone would like to design some icons for the 'Ask the Police', 'Report online,' 'Victim Support,' 'Traffic News' (icons for the site Homepage top left) and the Support & Advice homepage links Help topics that would be super cool. (Cheeky I know, but if you don't ask...)

The Youth site needs some work on it still but in essence its there. At the moment we have decided to ask some university students if they would like to redesign and possibly code jnrspace (and then we will add it to the Force's Umbraco site, creating a separate template and style sheet for it), but for yrspace we thought we could link to the super Fearless site and just have a couple of pages 'using the fabulous yrspace artwork' to add some Devon and Cornwall Police specific content.

We are also adding a new age group 5-7 which again we will link to an external site the 'Think U Know Hector's World' and add a couple of pages for our Force specific content and in particular some of our colouring sheets.

The Youth section will also have some content for parents, and professionals who work with young people and this area will also be the home of the Police Cadets.

The Parent section I am quite keen to grow, so if you have any parenting stories that you wish to share, or know of any good sites we could link to please leave a comment.

I really like the Parent Channel, because it gives reasoned advice and shows lots of videos of real people talking about their experience.

As I said nearly there on the design side of things so please let me know what you think.

Speak soon

Devon & Cornwall Police Google stats

01 November 2013 – 30 November 2013


The number of people who visited this site: 48,445
Visits: 77,016 (the number of visits to the site those 48,455 people made)
Page views: 199,544
Page visits:  2.59
Avg. Visit Duration: 00:01:45
New Visitors: 37,172 (48.3%)
Returning Visitors: 39,844 (51.7%)

Top 10 search words from site search

  1. firearms
  2. DaCCWA
  3. Shotgun
  4. Police puppies
  5. work experience
  6. Shotgun license
  7. jobs
  8. lost property
  9. vacancies
  10. stagecoach

Top 10 search words from external Google search

  1. (not provided)
  2. devon and cornwall police
  3. devon police
  4. devon & cornwall police
  5. devon and cornwall police jobs
  6. devon cornwall police
  7. cornwall police
  8. devon and cornwall
  9. devon and cornwall constabulary
  10. devon and cornwall police recruitment

Performance – how long they stayed

  • Visit duration        0 – 10 seconds        44,088 visits
  • Visit duration        11 – 30 seconds          7,516 visits
  • Visit duration        31 – 60 seconds          6,352 visits
  • Visit duration        61 – 180 seconds          9,457 visits
  • Visit duration        181 – 600 seconds          6,019 visits
  • Visit duration        601 – 1800 seconds      3,091 visits
  • Visit duration        1801 +seconds             493 visits

Traffic source

  • google / organic         34,275
  • (direct) / (none)        13,748
  • dlvr.it / twitter        12,280
  • bcc.co.uk / referral      2,823
  • bing / organic        2,306
  • m.facebook.com / referral    1,415
  • intranet / referral         1,001
  • Yahoo / organic         975
  • twitterfeed / twitter        798


  • desktop    43,539
  • mobile     22,983
  • tablet       10,494


  1. A list of the mobile devices used.
  2. Apple iphone
  3. Apple ipad
  4. Samsung GT-19300 Galaxy S III
  5. Samsung GT-19505 Galaxy S IV
  6. Samsung GT-19100 Galaxy SII
  7. not set
  8. Samsung GT-18190N Galaxy S III Mini
  9. Google nexus 7
  10. Amazon KFTT KIndle Fire HD 7
  11. Samsung GT-P3100 Galaxy Tab 2.7.0


Internet explorer – 23,216
  • 0.8 – 9,185
  • 10.0 – 7,556
  • 9.0 – 3,976
  • 7.0 – 2,159
  • 6.0 – 338
Other browsers
  • Safari – 16,907
  • Chrome – 14,442
  • Safari (in-app) – 8,221
  • Android Browser – 6,1555
  • Firefox - 5,592
  • Mozilla - 1,118
  • Blackberry - 413
  • Amazon silk - 379
  • IE with Chrome frame - 234
  • Opera - 145
  • Opera mini - 66